Questions & Answers
What is Piokira Candles?
Piokira Candles is a small business dedicated to producing high quality, eco-friendly candles made from sunflower olive wax with unique fragrances. I focus on creating products that bring warmth, elegance and sustainability to your home.
What materials are used for your candles?
My candles are made from soy wax from European fields and sunflowers, which is a sustainable and clean-burning alternative to conventional kerosene wax. I use high-quality, phthalate-free fragrance oils and lead-free cotton wicks.
Are your candles vegan and cruelty-free?
Yes, all my candles are vegan and cruelty-free. I do not use any animal ingredients and none of my products are tested on animals.
How long do your candles burn?
My candles have an approximate burn time of 50-55 hours, depending on how carefully they are used.
How can I place an order?
You can browse through my collection and order directly via the website. Simply add your favorite candles to the shopping cart and follow the ordering process.
Where do you ship to?
I currently only ship to Germany, the Netherlands, Austria and Poland.
How much does shipping cost and do you offer free shipping?
The shipping costs depend on your location and the order quantity. You can view the estimated shipping costs during the checkout process. Shipping is free for orders over 59 euros and 100 euros in case of international shipment. You can find more information here:
What are your return conditions?
I accept the return of unused candles in the original packaging within 14 days of delivery. You can find more information here:
How can I get the most out of my candle?
Just follow my guide, which you can find here:
How can I contact you?
You can reach me by email at info@piokiracandles.com, via the contact form on the website or via my social media channel - Instagram.