1. Payment for pre-order

• All pre-orders must be paid in full (100%) at the time of purchase.
• This will reserve your candle and ship immediately upon availability.

2. Estimated shipping date

• The estimated shipping date is indicated on the product page.
• Please note that this date is only an estimate and may change slightly due to production or delivery delays. In case of significant delays, customers will be informed by e-mail.

3. Shipping & delivery

• Orders will be shipped as soon as the pre-ordered item is in stock.
• If you order both pre-order and immediately available items together, the entire order may be shipped together unless otherwise specified.

4. Cancelations

• Pre-orders can be canceled at any time according to our [Cancellation Policy].
• If you wish to cancel, please contact us immediately so that we can process your request.

5. Refunds

• If your pre-order is canceled (by you or by us due to unforeseen circumstances), the full amount will be refunded to your original payment method.